Showing posts with label professional development. Show all posts
Showing posts with label professional development. Show all posts

Doing Social Media So It Matters: A Librarian's Guide (ALA Editions Special Reports) Review

Doing Social Media So It Matters: A Librarian's Guide (ALA Editions Special Reports)
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This is a short book, but it is mighty. I started reading this during my commute, and finished it during the first leg of my train trip home. Now I really really really really want to draft a project proposal to do more social media for my library.
If you are a librarian (or library) who is new to the social media game, this book is the most valuable item you can read. Solomon covers how to start (and possibly end) your presence in social media from every possible angle. The good, the bad, and the ugly are all contained in this slim volume. Solomon even thinks to cover such things as how to win over colleagues, social capital, and return on investment.
The book is laid out in a few simple chapters to help guide n00bs through social media. She includes examples of how to do things right and shows you when things have gone wrong. In addition, there are several charts and graphs that break down the content into quick recaps which serve as helpful reminders to those going back to the book.
Beware, Solomon may cause you to become hyper at the prospect of a library Twitter account.

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Facebook, Twitter, MySpace, LinkedIn: it s difficult enough to keep abreast of social media Web sites, let alone understand how they fit into today s library. This practical resource brings together current information on the topic in a concise format that s easy to digest. Laura Solomon is a librarian with more than a decade of experience in Web development, design, and technology, and her timely guide
Provides context on the social media phenomenon
Offers practical advice on how libraries can choose, use, and monitor these tools effectively
Identifies additional resources and best practices
Solomon has written a unique, to-the-point guidebook for those ready to jump into the deep end of the pool and commence or improve their library s tweeting, posting, and friending.

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Stand Your Ground: Building Honorable Leaders the West Point Way Review

Stand Your Ground: Building Honorable Leaders the West Point Way
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In keeping with one of the themes of this book -- being big about small things -- I feel a need to be completely honest about four things: (1) Evan Offstein is a friend of mine, (2) if Evan Offstein hadn't been a friend of mine, I'm not sure I would have made it into the heart of the book, (3) if I hadn't made it into the heart of the book, I would not have had the opportunity of being deeply challenged about some tendencies in my own leadership style that probably needed to be challenged, and (4) if I hadn't had the opportunity of being deeply challenged, I wouldn't have grown. I did get into the heart of the book, I was deeply challenged . . . and I did grow.
There are two reasons why I almost didn't make it into the heart of the book. I found myself, first of all, struck by the degree to which Offstein sounds, at the beginning of the book, as if West Point is the greatest institution that has ever existed. Offstein is talking in this book about the importance of honor in leadership, and offers example after example of how West Point models and promotes a kind of honor that Offstein wants to commend to a wider world. In so doing, he sometimes sounds like a poster child for West Point, such as when (in the first chapter) he describes West Point as standing both geographically and methaphorically "on high ground." I came to learn, later on in the book, about the ethical standards at West Point, about the West Point Code of Honor, about the "Spirit of the Code," and about West Point's "Three Rules of Thumb" -- all of which illustrate the picture of the "high ground" that Offstein paints in the first chapter. In the heart of the book, he offers example after example of how these values are put into actual practice at West Point, in some truly impressive ways. But when I read the first chapter, and heard about this metaphorical "high ground" that West Point sits on, I wasn't convinced. I became convinced later on.
The second reason why I almost didn't make it into the heart of the book was because I also found myself struck by Offstein's fairly critical comments about leadership books, seminars, and pundits. Offstein suggests, for example, that the pundits "are emphasizing motivation rather than morals" and "communication rather than conscience" and "influencing others instead of integrity." He also states that "most leadership books propose quick fixes to serious and complex problems." I haven't canvassed the literature the way Offstein has (he has canvassed over 140 leadership books published over the last 20 years!), but the handful of leadership books I have found myself reading and wanting to digest don't fall into those categories. (Maybe that's because I just happen to be reading the good ones!) The tone of these comments sounded a tad on the arrogant side, as if Offstein was saying, "all those other books are wrong, and I'm right." I found that off-putting.
So by the time I had finished the introduction and the first chapter, I was feeling somewhat skeptical -- despite some tantalizing hints of good things to come. But then -- somewhere around page 28 or 29 -- the book really started to come alive for me.
The heart of Offstein's book is a wholesale proposal for leaders to not only act with honor (and, I would add, integrity), but to be people of honor (and integrity) in every facet of their lives. Offstein boldly discusses the ways in which we (dishonorably) tend to rationalize less-than-honorable actions. He points to the West Point Code of Honor ("A cadet will not lie, cheat, steal, or tolerate those who do") as the "backbone" of a character-building program that West Point promotes which is intended to create (and, apparently, succeeds in creating) leaders with honor. This, Offstein argues, is what is desperately missing in our contemporary culture: leaders with honor. Offstein utilizes a seemingly endless supply of examples and anecdotes to demonstrate how the "backbone" is fleshed out in a wide variety of situations. The results, I must say, are truly impressive.
Personally, I found the central chapters in the book to be deeply challenging. Offstein presses his points firmly and aggressively. If other readers are anything like me, they will find their own honor being tested (and, hopefully, refined) through the process of reading this book. There came a point at which Offstein's comments struck home. Instead of thinking about leadership in general, I found myself suddenly thinking about me. I found myself wondering about specific behavior practices that I engage in, both consciously and unconsciously. I found myself wondering to what degree I truly seek the high ground to the extent that I could. I discovered, in the process, that I have a ways to go in my own efforts to lead with integrity.
Offstein writes in the preface about what a humbling experience it was to write this book. "In the writing of this book," he says, "I was slowly becoming a subject matter expert in the field of honorable leadership while simultaneously coming to grips with my own limitations as a leader." He says, "there have been times, quite frankly, that I missed the mark, meaning that I've not always led from the high ground. . . . Very plainly, while I'm on the right track to reach the high ground, when I look in the mirror, I still realize that I've got a ways to go. The journey, as it is for many, is on-going." The beauty of Offstein's book is that it, itself, serves as a mirror for the reader who seeks to lead honorably. It provides something of a "measuring stick" by which the rest of us are invited (encouraged? forced?) to take a good, hard look at ourselves, and at the degree to which we actually lead with honor. This book did that for me -- and a clear result is a renewed commitment on my part to make a more diligent effort to secure the high ground.
Thank you, Evan. I needed this book. And I think the world does too.

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Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage (TMEZ - Talent Management Essentials) Review

Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage (TMEZ - Talent Management Essentials)
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What can be done to harness the "discretionary" effort of employees? Distinguishing between job satisfaction--mere contentment or satiation--and a deeper connection to work and workplace, the authors "define engagement in terms that connote energy and provide a... set of principles on which any organization can create and sustain a more engaged workforce."
The book begins with a theoretical focus, defining engagement and making the case for an engaged workforce. Readers learn how engaged employees say it feels to be engaged in their work and what engaged employees look like to those around them. The authors make careful distinctions between engagement and the superficially similar constructs of satisfaction and commitment. The discussion expands to the role of trust, justice and fairness in creating a work climate conducive to engagement. Personality factors such as conscientiousness of both employees and supervisors play an important role as well.
The second half of the book delivers practical advice. Chapter Four discusses how to conduct an employee engagement survey that diagnoses four factors: Capacity to Engage, Motivation to Engage, Freedom to Engage and Strategic Focus of Engagement. Chapter Five describes how to interpret engagement survey results and craft action plans that target improvement of the appropriate engagement factors. Chapter Six explores the possible downsides of engagement--such as burnout and workaholism--that occur when there is an imbalance between employee investment in work and perceived return on that investment. The book closes with an annotated slide show--suitable for convincing senior managers about the power of engagement--and a useful reference section.
The book is recommended for organizational development professionals who are already familiar with the basics of survey research and employee development. It can help them apply these skills to the emerging demand for employee engagement interventions. Employees might also read it to decide how to cope with their organizations sudden interest in their level of engagement. It is a well-written guide that achieves a good balance between theory and practice.

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Providing both practical advice, tools, and case examples, Employee Engagement translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.
Explores the meaning of engagement and how engagement differs significantly from other important yet related concepts like satisfaction and commitment

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I Found It on the Internet: Coming of Age Online Review

I Found It on the Internet: Coming of Age Online
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Young adults, Internet ethics, and digital information are the intense focus of communities all across the U.S. Frances Jacobson Harris is a widely published librarian/author who addresses issues that concern library boards and parents. Information and Communication Technologies (ICT) are examined with clarity. Every library serving young adults in public libraries and schools should read this book and deliberate on the issues. This book is especially important for private and charter school staff who often struggle with little context. I believe I Found It on the Internet will broaden understanding and lead to fewer unfounded fears.

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Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today Review

Fierce Leadership: A Bold Alternative to the Worst Best Practices of Business Today
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If you are fan of previous books in this type of "go against the grain" leadership genre - books like "First, Break All the Rules," "Made to Stick," "Predictably Irrational," "Slack," "The Starfish and the Spider," "Leaders," or "Stewardship," or even "Working with Emotional Intelligence" - you will not find much new here. Or at least I didn't.
If you are a big fan of benchmarking and going out to find "best practices" and then figuring out your strategy, basing your plans on what everyone else is doing versus what of that you can afford, this is THE book for you. Unfortunately, I'm not so sure you're going to be reading this review as another "best practices" book probably came out while I was writing this review and like moths to the flame, you've headed away to that glittering, glowing jewel....
For there rest of us, here is the ground that Susan Scott covers:
1. Moving away from 360-degree anonymous feedback to "365" days a year of face-to-face feedback
2. Hiring for smarts and emotional intelligence rather than just smarts
3. Modeling accountability and responsibility, not just putting them in a corporate ethics "agreement" required of all employees to sign
4. Moving away from employee "team-building" to actually being involved and supportive with your colleagues and your teams
5. Focusing on collaborating with your customers to create new products, better service, and better profits
6. Being transparent - not just in your decision-making and policies, but in getting feedback and input from your employees and your customers to acknowledge mistakes, change strategic directions, and so on
As you can see, if you're familiar with the list of books I noted at the beginning of this review, then "Fierce Leadership" is really just a regurgitation of those themes with Ms. Scott's personal take on them, her experiences, and her suggestions on steps to take in order adopt these themes.
And it is the latter that I believe is the real strength of this book - and where Ms. Scott shines - her step-by-step exercises and activities. There is little doubt that, for instance, by following her advice in Chapter 2 on hiring for smarts and emotional intelligence, you should get better employees and be a better leader.
I caution you to remember that 9 times out of 10, putting all of this into play is not just up to you. There's a whole host of other folks who are involved in implementing any one of these themes. And that's where we should all be cognizant that Ms. Scott is also a consultant, and can conveniently be brought in to help you get everyone in your organization on board.
Don't let this latter point detract from the book - just recognize that adopting these themes will require you to go against the grain, something that takes more than 306 pages of common sense.
To summarize, if you are unfamiliar with the list of resources I cited at the beginning of this review, then get "Fierce Leadership" - it will get you thinking in a new direction. If you've read many or all of the above, you'll not find much new here but may see Ms. Scott's book as a well-needed reinforcement on your journey to better business practices, better leadership, and better profit.

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I Found It on the Internet, Coming of Age Online, Second Edition Review

I Found It on the Internet, Coming of Age Online, Second Edition
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I Found It On the Internet: Coming of Age Online is an outstanding introduction to the world of electronic interaction possibilities, and the influence they have on youngsters growing up in an environment where electronic interaction is often THE mode of communication. This is an authoritative, up to date resource includes citation of numerous significant studies, is conversational in tone, and always an enjoyable read.
Interested in delving into background/current status of instant messaging, chat services, e-mail, online media sharing services, web forums, collaborative work spaces, tagging and/or RSS feeds? Chapter 3, Information Technology Meets Communication Technology, does a superb job of introducing these topics.
The second part of the book, Consequences, deals with social implications within the student community, impacts on parent-student interactions, inclusion, exclusion, privacy and collaboration. These topics are followed by discussion and findings regarding moral development, cheating, improper use of intellectual property, hacking, and even hones in on special areas of focus such as issues regarding Facebook photos.
The final section of the book, Next Steps, focuses on establishment of appropriate home and school behaviors and development of critical evaluation skills. It culminates with discussion of the changing roles of libraries, librarians, and practices that enable librarians (and teachers!) to be more effective leaders in working effectively with students in best understanding and utilizing the new technologies/literacies.
I Found It On the Internet: Coming of Age Online has outstanding potential for inclusion in the National Writing Project Invitational Summer Workshops reading list, particularly as a pragmatic follow-up resource for those introduced to the new technologies by Herrington's Teaching of the New Writing. I just need to figure out how to do that...

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