The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social Review
Posted by
Pearlene McKinley
on 8/12/2012
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Labels:
business,
business strategy,
customer service,
digital marketing,
management,
marketing,
online marketing,
social business,
social media,
social media marketing
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(More customer reviews)In case you've been living in a cave, Jay Baer and Amber Naslund have teamed up and published The NOW Revolution - 7 Shifts to Make Your Business Faster, Smarter, and More Social.
Their new book has been receiving rave reviews and I received a copy with the understanding that I would share my thoughts after reading it...
There is a high probability that this book will frustrate you.
Yes... frustrate you, but follow me here. Jay and Amber have decided to tackle the challenge businesses are facing to adjust to being social and not just doing social. For those of us in or around the "social" industry, we completely grasp this concept.
The NOW Revolution is organized into seven sections - the 7 shifts mentioned in the title. Each shift walks us through the process of becoming social, scalable and sustainable. There are action items, questions, summaries and plenty of additional documents linked via Microsoft Tag technology.
But, you're wondering why this book may frustrate you.
Most companies are not social.
Even the companies that do social.
Most companies have processes and organizational hierarchies that inhibit being social.
If you have a finger on the pulse of where you work... there is a good chance that reading an actionable guide of what you should or can do to infuse social into your business will lead you to the conclusion How the *$&^ am I going to make this happen?
Being a social company is not a fluffy thing. It isn't a trendy thing. It isn't creating cool content that is sharable. It is changing the entire culture of your organization and embracing the fact that there are TONS of things out of your control.
If this was an easy thing to do, we wouldn't need a book, guide, agency or consultant to help.
What will you get out of The NOW Revolution?
- Lots of ideas for things to do within the workplace
- A better understanding of scaling social
- What to look for and cultivate in employees to become more social
- How to handle real-time crises
- A more in-depth knowledge of what listening and monitoring really means
- Potentially frustrated, depressed or overwhelmed trying to make this happen
Again, I'd like to reinforce the fact that if this was easy... every company would be social. This book when read, understood and placed in the correct hands can be a catalyst to help you start the process of becoming social.
Who should read this?
- Ambitious, social savvy folks that don't mind overcoming adversity
- Executives who don't want to be years behind the curve (hint: you're already a few behind)
- Agencies and consultants that are tasked with improving or creating social strategies and business units
This book isn't a get rich quick scheme. It isn't a guide to monetize your blog. It isn't a direct aide to your personal brand. It isn't something one person can read and do themselves. However, this book is one that can be passed around to a few key folks and used as a guide to restructure, revamp, create or destroy business practices and processes.
The NOW Revolution is one of the better books I've seen to tackle the business and organizational challenges of social media and give you a roadmap to improve things.
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The social web has changed the way we do business forever
The future of your company is not in measured, considered responses and carefully planned initiatives. Business today is about near-instantaneous response. About doing the best you can with extremely limited information. About every customer being a reporter, and every reporter being a customer. About winning and losing customers in real-time, every second of every day. About a monumental increase in the findable commentary about our companies.
Having the time and information required to make a considered business decision is a luxury - a luxury that's quickly facing extinction. Yet business hasn't adapted to this evolution. And adapt you must.
This book isn't about how to "do" social media. Instead,The Now Revolutionoutlines how you must retool your organization to make real-time business workforyou rather than against you. Read about seven shifts that will help you make your company faster, smarter, and more social:
Engineer a New Bedrock
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