Average Reviews:
(More customer reviews)The certification exam 70-623 is geared to customer support. I have heard it is for Geek Squad and Nerds on site and such. Yet the materials in this book will be useful for anyone who services computers or provides customer/consumer support. It spends more time on soft skills than a lot of certification exam books do.
Having already worked through other books and written exams for 70-620 and 70-622, I still found I learned a lot from this book both about Vista and about some of its features and resources.
This book comes with a CD that has the PDF of the book, so you can keep the searchable electronic copy with you. This is a great resource. It also contains a sample test, electronic flashcards for learning and a custom test engine to help you prepare for what the real exam will be like.
This book, and the material that the Erics teach through it, contains skills that anyone in the computer industry could benefit from. Having worked through this book in a week, I was able to pass the 70-623 exam with flying colours.
One of the biggest advantages of this book over some others, is that it gives you the answer keys to the review questions at the end of each chapter, rather than needing to hunt and search, or find someone with an instructor CD.
Click Here to see more reviews about: MCITP: Microsoft Windows Vista Desktop Support Consumer Study Guide: Exam 70-623
If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and prepare for exam 70-623, MCITP: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, the required exam for achieving certification as an MCITP: Consumer Support Technician. Inside this comprehensive study guide you'll find full coverage of all exam objectives, practical hands-on exercises, real-world scenarios, challenging review questions, and more.
For Instructors: Teaching supplements are available for this title.
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